Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• RuneScape username (optional)
• Password (encrypted)

1.2 Donation Information

When you make voluntary donations:

• Payment Processing: All payment details are processed securely by Stripe, Inc.
• Data We Store: We only store donation amount and status (not payment details)
• Data We Don't Store: Credit card numbers, bank details, or other sensitive payment information
• Stripe Integration: We receive transaction confirmations from Stripe to update your account status
• Discord Access: Donation status is used to determine Discord community eligibility

1.3 Usage Data

We collect information about how you use the Service:

• Chat messages and interactions with the AI
• Features accessed and time spent
• Device and browser information
• IP address and location data

2. How We Use Your Information

We use collected information to:

• Provide and improve the RunePilot AI service
• Process voluntary donations and provide associated benefits
• Send important service updates and notifications
• Analyze usage patterns to improve user experience
• Prevent fraud and ensure platform security
• Determine eligibility for Discord community access

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

• With Stripe for secure payment processing of donations
• With other service providers (email services, hosting providers)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Encrypted password storage
• Regular security audits and updates
• Limited access to personal data within our organization

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications
• Data portability (where applicable)

7. Data Retention

We retain your information:

• Account data: As long as your account is active
• Chat history: For 30 days (then anonymized)
• Payment records: As required for tax and legal purposes
• Deleted accounts: Data removed within 30 days

8. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@runepilot.com